Cancellation, Returns and Refunds

Approval required: define when an order can be cancelled, which food products are returnable, the evidence and reporting window for damaged or incorrect products, refund eligibility, return costs and refund processing time.

Until this policy is approved, no statement on this page should be treated as a public return or refund commitment.

Contact

Email [support email pending approval] or call [support phone pending approval] with the order code and relevant photographs where applicable.